Pkbd's Privacy Policy

1 Introduction

Welcome to pkbd. This Privacy Policy provides a full overview of how your personal data is collected, used, stored, and protected on the pkbd.bio platform. As a trusted gaming platform for players in Bangladesh, pkbd treats your privacy as its highest priority.

Using any pkbd service constitutes acceptance of this Privacy Policy. Please read this document carefully before using pkbd. pkbd may update this policy at any time, and registered users will be notified of any changes.

This Privacy Policy applies solely to the pkbd.bio website and app. Any third-party sites linked from pkbd have their own privacy policies, for which pkbd is not responsible.

2 What Data We Collect

Pkbd collects various types of information to deliver its services. This data is collected directly from you or automatically when you use pkbd.

Pkbd never collects unnecessary data. Every piece of information collected has a specific and legitimate purpose, as clearly outlined in the table above.

3 How Your Information Is Used

Pkbd uses the data it collects solely for specified purposes. Your information is never used for anything else without your consent.

• Account management: To create, verify, and manage your pkbd account.
• Payment Processing: To verify deposits, withdrawals, and transactions.
• Customer Support: To address your questions and resolve any issues.
• Promotions & Bonuses: To send you relevant offers (where you have given your consent).
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: Used for analytics to improve the pkbd platform experience.

4 How Long Your Data Is Retained

Pkbd retains your data for as long as your account is active and necessary for service delivery. Even after account closure, certain data may be retained for a defined period as required by law.

• Account and identity data: up to 5 years after account closure.
• Financial transaction records: up to 7 years in accordance with anti-money laundering regulations.
• Gaming logs and history: 3 years after account closure.
• Support conversations: 2 years after closure.
• Marketing preferences: deleted as soon as you unsubscribe.

Once the applicable retention period expires, pkbd will securely delete your data or anonymize it so that you can no longer be identified.

5 Sharing Data with Third Parties

Pkbd never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.

• Payment Providers: Payment services such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
• Game providers: Game providers on pkbd receive the necessary data to maintain game logs and ensure fair play.
• Identity Verification Services: Trusted verification partner for KYC processing.
• Law enforcement: In response to a court order or valid legal request.
• Fraud Prevention Services: To maintain platform security.

6 Cookie Policy

Pkbd uses cookies and similar tracking technologies on its website and app to enhance the user experience and maintain platform security.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Helps remember your language preferences and settings.
• Analytics Cookies: pkbd collects anonymised data to understand how the platform is being used.
• Marketing Cookies: Used to show relevant promotions within pkbd.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain pkbd services.

7 Your Rights

As a pkbd user, you have full control over your own data. You may exercise the following rights at any time:

• Right to Access Your Data: You have the right to know what information pkbd holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions being met.
• Right to Restrict Processing: The right to request that use of your data be restricted in certain circumstances.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to object: The right to object to the use of your data for specific purposes.
• Marketing Opt-Out: The right to opt out of pkbd promotional communications at any time.

8 Data Security

Pkbd uses industry-leading security measures to keep your data safe. Our security practices are reviewed and upgraded on a regular basis.

• 256-bit SSL/TLS encryption on all data transmissions.
• AES-256 encryption for sensitive data stored on servers.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• Suspicious login attempts are automatically blocked.
• Strict role-based access controls govern employee access to data at pkbd.

However, no data transmission over the internet is entirely risk-free. While pkbd takes every possible measure to protect your information, 100% security cannot be guaranteed. We strongly recommend keeping your password strong and never sharing it with anyone.

9 Children's Privacy

Pkbd is strictly for users aged 18 and above. pkbd does not knowingly collect data from anyone under the age of 18.

If pkbd becomes aware that it has inadvertently collected data from a minor, that data will be deleted immediately and the associated account will be closed.

10 Policy Updates & Contact

Pkbd may update this Privacy Policy at any time. For significant changes, registered users will be notified via email or in-app notification.

Continued use of pkbd after an updated policy has been published will be considered acceptance of the new terms. We recommend checking this page regularly.

For any questions or complaints about the Privacy Policy, please contact the pkbd support team. Our email: [email protected]. pkbd's support team is available 24 hours a day, 7 days a week.